Although Honda has built a reputation for quality and dependability by paying close attention to their processes and setting goals for excellence, they could improve their manufacturing process even further by implementing Six Sigma methodology.
Automakers have long relied on Six Sigma and the related lean Six Sigma methodology to produce high quality vehicles though processes that have been streamlined to reduce non-beneficial steps. Since Motorola introduced Six Sigma in the 1980s to reduce defects in their manufacturing processes, there has been a greater focus on quality across the manufacturing industry. As other businesses, including automotive giant General Motors, began to notice the results that Motorola was achieving, they implemented the methodology also. It wasn’t long before GM experienced fewer manufacturing defects, reductions in production costs, and greater customer satisfaction.
With Six Sigma, Honda could reduce overproduction, which would improve profitability by shrinking the significant cost associated with carrying unnecessary inventory. By using Six Sigma to refine their parts and supplies ordering, Honda could generate additional savings and eliminate production delays. Improvements in manufacturing efficiency also reduce production-related costs, including wages. The more streamlined production process also creates promotes faster production cycles.
Honda’s employees could benefit from Six Sigma training. Employees with http://www.villanovau.com/six-sigma-certification/ often feel more satisfied with their careers and have higher morale. Production processes are clearly defined and the lack of ambiguity means that employees can make decisions and address production issues confidently.
Perhaps the most important result of implementing Six Sigma for Honda is the rise in customer satisfaction and retention they would experience as the quality of their vehicles increases. Honda vehicles manufactured using Six Sigma would likely need much less maintenance and fewer tune-ups over the life of the vehicle. Honda’s customers would be the ultimate beneficiaries of a Six Sigma implementation as they would receive a quality vehicle manufactured with exacting processes that will ensure years of trouble-free ownership.
By Grant Webb with Villanova University's http://www.villanovau.com/six-sigma-certification/ & Certification Programs. Grant reports on the vast benefits of implementing Six Sigma methodology into the automotive industry for both consumers and manufacturers.